Terms & Conditions
Booking Terms and Conditions
All bookings are subject to availability. Your choice of date may not be available, but alternative dates will always be offered. Try to book at least two weeks ahead and make sure to book a full month in advance to take advantage of some of our special offers. To run any session, we require a minimum of 12 players to be confirmed.
A deposit of £10.00 per player is required at the time of booking (unless stated otherwise in a special offer) to confirm your event, and must be received before the date of the game. All payments are non-refundable and non-transferable within 7 days of the game date. If any player fails to attend the event on the date you have booked, the prepayment and paintballs for that person will be forfeited.
When booking online, if your desired booking date is within 7 days, you will not be able to book. Please call us to make a booking if your preferred date is within 7 days.
The minimum age of all players on the date of the game for paintballing and airsoft is 12 years old. The minimum age of all players on the date of the game for laser tag is 6 years old. Children under the age of 16 must be signed in by a parent or guardian on arrival.
It is the responsibility of the person making the booking to ensure all players meet the above minimum age requirements. Any player who does not meet the age requirements will be refused entry with the loss of all money paid.
Only paintballs supplied by Battle Grounds on the day of your event may be used. All players agree to be bound by our playing conditions and safety rules. Any player that is unable to comply with our safety instructions will be excluded without refund.
Vouchers cannot be used in conjunction with any discount or special offer that may be advertised on this website.
Cancelling or Amending a Booking
All cancellations and amendments must be made directly by emailing us on firstname.lastname@example.org
Deposits are non-refundable and non-transferable within 14 days of the game date. Any cancellations giving more than 14 days notice are eligible for a full refund.
Please note our activities are played in all weather with the rare exception of flooding or high winds – yes we play in the snow too! If you are having any trouble at all fulfilling your booking please don’t hesitate to contact us – every effort will be made to accommodate you.